Careers at caroline eve

Fixed Term Retail Assistant - Whakatane

We are seeking a Fixed Term Retail Assistant (Covering Parental Leave) who thrives in a hands-on, customer-focused environment. The fixed term period is ASAP through to late 31 October 2026. This role works over a 2-week roster, working 33.5 hours per fortnight. Week one is Monday 10-3.30, Tuesday 11-3, Friday 11-3.30 and Saturday 10-2. Week two is Monday 10-3.30, Tuesday 11-3, Friday 11-2 and Saturday 10-2.

At our stores, selling clothes is one part of the equation. Our favourite part is that we give real service that helps our customers feel confident, comfortable, and seen. We operate with a strong focus on customer experience, confidence, and teamwork. If you enjoy exceeding expectations rather than simply meeting them, you’ll fit right in.

This role in store will:

Build authentic relationships with customers

Drive store sales performance through confident selling

Deliver memorable service every time

Support visual merchandising, store presentation and uphold operational standards

Work on POS including sales and stock movements

Contribute to a collaborative, supportive team culture

Work set rostered days and hours (including weekends and public holidays)

Provide additional cover for team members during leave

Working in retail requires flexibility, and reliability is essential. We support this with an agreed long-term roster that is planned in advance.

What We’re Looking For

A genuine commitment to outstanding customer service and personal selling

Passionate about fashion and helping others feel and look their best

Confidence to engage and connect with a wide range of customers

Experienced in retail or hospitality or customer service, however we accept all backgrounds and experiences

Physically capable to stand for extended periods and manage stock (lifting, unpacking, replenishing)

Energy, enthusiasm, and a willingness to learn

A team mindset, we work in small stores, everyone does everything

Retail is rewarding — but it is also demanding. We value people who are resilient, proactive, and ready to contribute fully.

What We Offer

Dedicated training, you are supported from day one

Generous clothing discount

Seasonal clothing allowance

Weekly, performance-based bonuses

Stable, permanent work within an established New Zealand-owned company

Join a female-led organisation that values integrity, respect and a vibrant culture

Ready to make a difference in retail? Apply today and join a team that values your skills, energy, and commitment to great service.

Or, if you would like to have a chat about this position or working at Caroline Eve, please contact our HR team on 021-986851